BetPool Privacy Policy
Last Updated: April 12, 2025
At BetPool, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use BetPool.
Scope
This Privacy Policy applies to all information collected through our platform, including the BetPool website, mobile application, and any related services, sales, marketing, or events.
By using our platform, you consent to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our platform, including:
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Participate in contests or promotions
- Request customer support
- Make deposits or withdrawals
- Complete profile information
Personal information may include:
- Full name
- Email address
- Phone number
- Date of birth
- Payment information
- Identity verification documents
Device Information
We automatically collect certain information about your device when you access our platform, including:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Time zone setting
- Geolocation data
Usage Information
We collect information about how you interact with our platform, including:
- Pages visited
- Time spent on pages
- Betting history
- Transactions
- Clicks and interactions
- Features used
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. These technologies help us analyze trends, administer the website, track users' movements around the platform, and gather demographic information.
We use the following types of cookies:
- Essential cookies: Required for the operation of our platform
- Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our platform
- Functionality cookies: Enable us to personalize content for you
- Targeting cookies: Record your visit to our platform, pages visited, and links followed
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our platform may become inaccessible or not function properly.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our platform
- Verify your identity and process transactions
- Manage your account and provide customer support
- Send administrative information, such as updates, security alerts, and support messages
- Personalize your experience and deliver content tailored to your interests
- Improve our platform and develop new products, services, and features
- Conduct research and analysis to better understand our users
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Comply with legal obligations and enforce our terms of service
- Send marketing communications with your consent
- Respond to your requests or inquiries
Information Sharing and Disclosure
We may share your information with third parties in the following situations:
Business Partners
We may share your information with business partners to offer you certain products, services, or promotions.
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This may include responding to legal requests from jurisdictions outside of your country of residence where we have a good faith belief that the response is required by law in that jurisdiction.
Protection of Rights
We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the country in which our servers are located and choose to provide information to us, please note that we transfer the data to that country and process it there.
By accepting this Privacy Policy and providing your information, you consent to this transfer, storing, and processing.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We use industry-standard security measures including:
- Encryption of sensitive data
- Secure socket layer technology (SSL)
- Firewalls and network security
- Regular security assessments
- Access controls and authentication procedures
- Employee training on data protection
We regularly review our security procedures to consider appropriate new technology and methods. However, we cannot guarantee that our security measures will prevent unauthorized access, disclosure, modification, or use of information.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
For users with accounts on our platform, we generally retain personal data for as long as the account is active or as needed to provide services. If you wish to cancel your account or request that we no longer use your information, please contact us using the information provided in the "Contact Us" section.
We may retain certain information for legitimate business purposes or as required by law, even after you have closed your account or it is no longer needed to provide the services to you. This may include retention necessary to:
- Comply with anti-money laundering and taxation laws
- Prevent fraud
- Resolve disputes
- Troubleshoot problems
- Assist with investigations
- Enforce our terms of service
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We may ask you to verify your identity before responding to such requests.
Please note that we may not be able to provide services without certain necessary data.
Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.
Marketing Communications
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each marketing email or by contacting us using the information provided in the "Contact Us" section.
Please note that even if you opt out of receiving marketing communications, we may still send you transactional or administrative messages related to your account and our services, such as security updates, account notifications, and information about your transactions.
Third-Party Links
Our platform may contain links to third-party websites, applications, or services that are not owned or controlled by BetPool. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
We strongly advise you to read the privacy policy of every website you visit. This Privacy Policy applies only to information collected through our platform.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@betpool.online
- By phone: +1 (555) 123-4567
- By mail: BetPool Privacy Department, 123 Gaming Street, Suite 456, Las Vegas, NV 12345
- Through our Contact Form on our website
Our Data Protection Officer can be contacted at dpo@betpool.online